Data Requests
Your privacy rights — Rendova.io
Under applicable privacy laws (including GDPR, CCPA, and other US state laws), you may have the right to access, correct, export, or delete the personal information we hold about you. To submit a data request, email us at support@rendova.io and we will respond within 30 days.
What you can request
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Access & Export
Request a copy of all personal information we hold about you.
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Correction
Request that we correct any inaccurate or incomplete information we hold about you.
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Deletion
Request that we delete your personal information. Note that some data may be retained to comply with legal obligations or for fraud prevention.
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Withdraw Consent
Withdraw your consent to our processing of your personal information at any time.
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Opt Out of Marketing
Request removal from marketing communications. You can also unsubscribe directly from any marketing email we send.
How to submit a request
Email us with your request. Please include your name, the email address associated with your Rendova.io account, and a clear description of your request. We will respond within 30 days.
Email support@rendova.ioWhat to expect
Response time
We will acknowledge your request within 5 business days and respond in full within 30 days.
Verification
We may need to verify your identity before processing your request to protect your data from unauthorised access.
Appeals
If we decline your request, you may appeal by replying to our response email. We will provide a written explanation.
No charge
We will not charge a fee for processing your request unless it is excessive or repetitive.
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