Frequently Asked Questions

Everything you need to know about Rendova.io.

General

What is Rendova.io?

Rendova.io is a PDF generation platform for developers and teams. You design templates visually using our editor, then render pixel-perfect PDFs on demand via our API or no-code tools — no headless browser setup required on your end.

Do I need to know how to code to use Rendova.io?

No. You can design templates and generate PDFs entirely through the visual editor without writing any code. Developers can also integrate directly via the REST API for fully automated PDF generation in their applications.

What kinds of documents can I create?

Anything from invoices, contracts, and reports to certificates and personalized letters. Templates support dynamic data, custom branding, headers and footers, and multi-page layouts.

Is there a free plan?

Yes — new accounts include a free tier with a monthly rendering allowance so you can test the platform before committing to a paid plan. No credit card required to start.

Billing & Limits

What happens if I reach my monthly rendering limit?

When you hit your monthly limit, you have a 20% overage allowance before a hard cutoff kicks in. During that window you'll receive a notification to upgrade your plan. Once the hard cutoff is reached, your API will return a 429 Quota Exceeded error until your quota resets or you upgrade. Your templates and data are never affected.

When does my quota reset?

Your monthly rendering quota resets on the same day each month that you first subscribed. You can always see your current usage in the Dashboard.

Can I upgrade or downgrade my plan?

Yes. You can change your plan at any time from your workspace billing settings. Upgrades take effect immediately. Downgrades take effect at the start of your next billing cycle.

Do unused renders roll over to the next month?

No — unused renders do not roll over. Your quota resets each billing cycle.

Can I cancel my subscription?

Yes, you can cancel at any time. You'll retain access to your plan's features until the end of your current billing period.

Privacy & Data

Are my rendered PDFs stored on Rendova.io servers?

No. When you render a PDF, the file is generated in memory and streamed directly back to you over HTTPS. Rendova.io does not store, cache, or retain your rendered PDF files. Once the response is delivered, the bytes are discarded.

What data does Rendova.io store?

Rendova.io stores the following:

  • Templates — the design and layout you create in the editor
  • Template assets — images and fonts uploaded as part of a template
  • Branding assets — logos and brand colors you configure
  • Render metadata — for each API call: timestamp, template used, API key used, render duration, page count, and file size. No PDF content is stored.
  • Account data — your name, email, workspace settings, and billing information (payment details are handled by Stripe and never stored on our servers)
Who can see my templates?

Templates are private to your workspace. No other users or workspaces can access them. Rendova.io staff do not access customer templates except when required to resolve a support issue and with your permission.

How long is my data retained?

Template data is retained for as long as your account is active. Render metadata is retained for 12 months for quota tracking and usage analytics, then purged. If you close your account, your data is deleted within 30 days.

Is my data encrypted?

Yes. All data in transit is encrypted via HTTPS/TLS. Data at rest — templates, assets, and account information — is encrypted using AES-256 on Fly.io's Tigris object storage.

Technical

How do I integrate Rendova.io into my application?

Use the REST API with your API key as a Bearer token. Send a POST request with your template ID and variable data, and receive a PDF in response. Full API documentation is available in your dashboard under "API Keys."

Is there a maximum document size or page count?

There is no hard page limit, but keep in mind that billing is calculated per page — so a 10-page document counts as 10 pages toward your monthly quota. Larger documents will also take longer to render.

Where can I find my API key?

API keys are managed in the API Keys section of your workspace dashboard. You can create multiple keys, set descriptions for each, and revoke them at any time.

Is the API rate limited?

Yes. In addition to your monthly quota, there are per-second rate limits to prevent abuse. If you hit a rate limit, you'll receive a 429 Too Many Requests response. Contact support if your use case requires higher throughput.

Still have questions?

We're happy to help — usually respond within a few hours.

Contact support